DV1309-100-Air Jordan 1 Low SE Concord Men's Basketball Shoes

This policy is applicable to (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

A. SHIPPING COSTS

Shipping cost calculated at checkout. So you can show your shipping cost at checkout.

B. TRANSIT, HANDLING & ORDER CUT OFF TIME

In general, shipments are in transit for 3 – 5 business days (Monday to Friday). Order cut off time will be 05:00 PM Eastern Standard Time (New York). Order handling time is 1 – 2 business days (Monday to Friday).

C. DELIVERY TERMS

We use UPS, USPS or FedEx to deliver the product.

By placing an order through VELOSTARX, you agree to the terms outlined below. These policies apply to all U.S. orders and ensure transparency regarding refunds, exchanges, and returns.

A. 14-DAY RETURN POLICY
You have 14 days from the date of delivery to submit a return or exchange request for incorrect, damaged, and defective items.

To be eligible:

Only one refund or exchange is allowed per order.

Items must be unused, unworn, and unwashed.

Items must include original tags and original packaging.

Returns cannot exceed $1,000 in total value.

Items over $50 (excluding tax & shipping) are eligible for refund.

Items under $50 (excluding tax & shipping) are eligible for exchange or store credit only.

Custom, decorated, team, clearance, and special-order items are final sale unless defective.

Original shipping costs are not refundable.